Cheap Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians) Discount Review Shop
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Cheap "Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)" Discount Review Shop
"Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)" Overview
The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. Packed with solid advice, exercises, strategies, models of human communications, and exercises for avoiding common pitfalls, the authors also offer dozens of examples of both successful and problematic reference interviews with constructive critiques and suggestions.
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